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Maintenance
80 DocuMate 515 Scanner User’s Guide
Problem: Paper is jamming constantly in the ADF.
To reduce the number of paper jams, smooth and straighten the paper
before scanning, and adjust the guides to the paper size. Paper fed into
the ADF at an angle can cause the feed mechanism to jam. If paper jams
are occurring more frequently, try cleaning the roller with a soft cloth
dampened with Isopropyl rubbing alcohol. Excessive dust on the roller
can make it appear worn and will also cause issues feeding paper. See
“Cleaning the Automatic Document Feeder” on page 76 for cleaning
instructions.
Problem: The ADF won’t feed pages properly.
A dirty or worn ADF pad assembly or dirt on the roller can cause
documents to feed in skewed at an angle, or multiple pages to feed at the
same time. Try cleaning the roller first. See “Cleaning the Automatic
Document Feeder” on page 76. If that doesn’t solve the problem, the pad
assembly may need to be replaced. See “Replacing the ADF Pad
Assembly” on page 78 for the steps to replace the pad.
Problem: The paper jams about halfway through the
scan.
Check the Flatbed glass to make sure no items are on it when you scan
from the ADF. Multiple items placed on the Flatbed glass will raise the lid
slightly, thus preventing the pages feeding through the ADF from touching
the glass. When that occurs, the pages are unable to feed back out of the
ADF and the pages can jam.
Problem: The scans from the ADF are always crooked.
Make sure to align the paper guides to the edges of the paper. If you are
scanning small items that are smaller than the paper guides’ minimum
adjustment, scan these items on the Flatbed glass instead.
Problem: If the USB cable is disconnected during a scan,
the scanner does not reconnect when the USB cable is
plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1. Unplug the power cable from the scanner.
2. Restart your computer.
3. After the restart is complete, plug the power cable back in.
- DocuMate 515 1
- Table of Contents 4
- What’s in the Box 6
- What You Need 8
- Documentation 8
- Installation 9
- Step 1: Assemble the Scanner 10
- Step 2: Install the Software 12
- Installing PaperPort 14
- Installing the Scanner Driver 14
- View the User Guides 21
- The One Touch Icon 22
- The Serial Number 22
- Scanning 23
- Loading Documents to Scan 24
- Flatbed Glass Scanning 25
- Scanning from One Touch 26
- Click the button you 28
- The Button View 29
- The Title Bar 29
- Changing a Button Setting: 30
- Refresh button to 32
- The Scan Settings Tab 34
- The Page Settings Tab 35
- The original with a red 36
- The scanned item with the 36
- The Advanced Settings Tab 37
- The Device Settings Tab 38
- Configure Before Scan 41
- Selecting Page Format Options 44
- Text Formats 45
- To select options: 47
- Global Options 48
- PaperPort Properties 49
- Text Documents Properties 50
- Image Documents Properties 51
- Storage Properties 52
- To scan with OCR: 54
- Scan and Burn to a CD 56
- Choose HTML 58
- Scanning to Multiple Folders 60
- The new 62
- Storage Destination 62
- Application 62
- Scanning from the TWAIN 65
- Interface 65
- Accessing the TWAIN Interface 66
- Resolution 70
- Brightness/Contrast 70
- Color (Gamma, Saturation 70
- Scan Size 70
- Adjusting the Resolution 71
- To adjust the resolution: 71
- To adjust the color settings: 73
- Adjusting Input Size 74
- The ruler units 75
- The Scan Info Box 75
- To create a new profile: 76
- Scanning from the Windows 77
- Image Acquisition Interface 77
- Fine Tuning Your Scans 79
- Scanning from the ISIS 80
- Maintenance 81
- Clearing Paper Jams 82
- Troubleshooting 84
- Normal Operation 86
- Error Codes 86
- Uninstalling Your Scanner 87
- To Install Another Driver 88
- Xerox DocuMate 515 Parts List 90
- Appendix A Notices 92
- Do These 93
- Do Not Do These 93
- Electrical Supply 94
- Disconnect Device 94
- Certifications in Europe 96
- European Union 97
- RoHS and WEEE Compliance 97
- Section 10: Illegal Copies 98
- Other Countries 100
- Contact Information 100
- 05-0728-000 105
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