Xerox DocuMate 3920August 201005-0805-000User’s Guide
WelcomeXerox DocuMate 3920User’s Guide10Internet Communication FeaturesScan to Folder—Through the intranet with FTP (File Transfer Protocol), HTTP (Hy
Xerox DocuMate 3920User’s Guide100EditIf you want to edit a current local user, choose the account from the account list and then click the Edit butto
Xerox DocuMate 3920User’s Guide101Configuring the Shortcut ButtonsBy assigning your frequently used functions and settings as shortcut buttons, the sc
Xerox DocuMate 3920User’s Guide1026. Click on the down arrow, next to the shortcut number you want to configure, and select an option from the list.7.
Xerox DocuMate 3920User’s Guide10311. Power cycle the scanner. When the scanner is back on, the LCD will show the Shortcut buttons on the LCD panel.Sc
Xerox DocuMate 3920User’s Guide104Managing the Scanner Address BookThe access to the Address Book section is blocked by the administrator password. It
Xerox DocuMate 3920User’s Guide105Managing E-mail Addresses1. Click the E-mail link at the top of the window, and choose New to display the following
Xerox DocuMate 3920User’s Guide106Managing E-mail Groups1. Click the Group link at the top of the window, and choose New to display the following Add
Xerox DocuMate 3920User’s Guide1075. Click Update to send the changes to the scanner, or Exit to leave without saving any changes.
Xerox DocuMate 3920User’s Guide108Filing ManagerThe Filing Manager is where you create multiple default folder options for the filing function. Each f
Xerox DocuMate 3920User’s Guide109Generally speaking a web server, such as IIS or other HTTP server, can use an anonymous account for authentication,
WelcomeXerox DocuMate 3920User’s Guide11The Xerox DocuMate 3920 ScannerInput Tray—Holds documents in the Automatic Document Feeder (ADF) for scanning.
Xerox DocuMate 3920User’s Guide110CIFS—Setting the Server to Store Your ImageCIFS (Windows Network Share) is a file saving protocol generally used for
Xerox DocuMate 3920User’s Guide1118MaintenanceThis chapter includes:• Safety Precautions on page 112• Clearing Paper Jams on page 113• Cleaning the Sc
Xerox DocuMate 3920User’s Guide112Safety PrecautionsWhen servicing the scanner you should take the following precautions to ensure your safety and pre
Xerox DocuMate 3920User’s Guide113Clearing Paper JamsIf your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dia
Xerox DocuMate 3920User’s Guide114Cleaning the ScannerRegular maintenance of your scanner can help to ensure continual optimal performance.Cleaning th
Xerox DocuMate 3920User’s Guide1154. Wipe clean the ADF pad, ADF pad housing, and traction pad.5. Close the cover when you’re finished.Cleaning the Sc
Xerox DocuMate 3920User’s Guide116Cleaning the LCD-displayTo clean the display surface, use a soft lint-free cloth, either dry or moistened with neutr
Xerox DocuMate 3920User’s Guide117Replacing the ADF Pad AssemblyThe ADF pad may wear out and is designed to be a user-replaceable part. Problems with
Xerox DocuMate 3920User’s Guide1182. Press in the top of the ADF pad housing and lift up to release the housing from the scanner. Rotate the housing u
Xerox DocuMate 3920User’s Guide1195. Place your fingertip under the top edge of the traction pad and pull up. The traction pad is held in place by two
WelcomeXerox DocuMate 3920User’s Guide12Output Tray—Holds documents after being scanned through the Automatic Document Feeder.Paper Stop—Holds documen
Xerox DocuMate 3920User’s Guide1208. Place the new ADF pad in the scanner and press down on the pad to snap it in place.9. Place the arms of the ADF p
Xerox DocuMate 3920User’s Guide121Replacing the Roller AssemblyThe ADF Roller may wear out and is designed to be a user-replaceable part. Problems wit
Xerox DocuMate 3920User’s Guide1223. Carefully angle the roller out and away from the ADF cover. 4. Discard the roller. It cannot be re-used nor repai
Xerox DocuMate 3920User’s Guide123Xerox DocuMate 3920 Scanner SpecificationsOptical resolution 600 dpiLight source Cold Cathode Fluorescent LampImage
Xerox DocuMate 3920User’s Guide124Xerox DocuMate 3920 Parts ListPlease use the following part names and numbers when ordering replacements for your Xe
Xerox DocuMate 3920User’s Guide125AAppendixThis chapter includes:• Safety Introduction on page 126• EMC on page 127• Operational Safety Information on
Xerox DocuMate 3920User’s Guide126Safety IntroductionNotices and SafetyPlease read the following instructions carefully before operating the machine a
Xerox DocuMate 3920User’s Guide127EMCThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
Xerox DocuMate 3920User’s Guide128Operational Safety InformationYour Xerox equipment and supplies have been designed and tested to meet strict safety
Xerox DocuMate 3920User’s Guide129Electrical InformationWarning - Electrical Safety Information1. The power receptacle for the machine must meet the r
Xerox DocuMate 3920User’s Guide131Scanner SetupThis chapter includes:• Unpack and Assemble the Scanner on page 14• Connecting the Cables on page 15• U
Xerox DocuMate 3920User’s Guide130Emergency Power OffIf any of the following conditions occur, turn off the machine immediately and disconnect the pow
Xerox DocuMate 3920User’s Guide131Maintenance Information1. Any operator product maintenance procedures will be described in the user documentation su
Xerox DocuMate 3920User’s Guide132Product Safety CertificationThis product is certified by the following Agency using the Safety standards listed:Agen
Xerox DocuMate 3920User’s Guide133Regulatory InformationCertifications in EuropeThe CE mark applied to this product, symbolizes Xerox’s declaration of
Xerox DocuMate 3920User’s Guide134Compliance InformationProduct Recycling & Disposal: USA & CanadaIf you are managing the disposal of your Xer
Xerox DocuMate 3920User’s Guide135Illegal CopiesUSACongress, by statute, has forbidden the reproduction of the following subjects under certain circum
Xerox DocuMate 3920User’s Guide1369. Selective Service Induction Papers that bear any of the following Registrant’s information:Exception: U. S. Army
Xerox DocuMate 3920User’s Guide137Other CountriesCopying certain documents may be illegal in your country. Penalties of fine or imprisonment may be im
Xerox DocuMate 3920User’s Guide138EH&S Contact InformationContact InformationFor more information on Environment, Health, and Safety in relation t
Xerox DocuMate 3920User’s Guide139IndexAAccount List, 98Account Management, 97, 100Add “To” Address After Sending, 20Add Folder After Filing, 20Add Ph
Xerox DocuMate 3920User’s Guide14Unpack and Assemble the Scanner1. Remove all shipping tape from the top and bottom of the scanner.2. Open the ADF cov
IndexXerox DocuMate 3920User’s Guide140E-mail Options, 47embedded web page, 41, 52, 63, 70, 79, 94, 101Energy Saver, 20Energy Saving, 17Erase Border,
IndexXerox DocuMate 3920User’s Guide141Modem Speed, 87monitor, 9Monitor Control, 70More Fax Settings, 78More Settings, 75MTIFF, 10, 47, 50, 62Multi-Le
IndexXerox DocuMate 3920User’s Guide142Station Number, 70Subject, 48Subnet Mask, 23System Auto Reset, 20system requirements, 9TTarget URL, 64Port #, 6
Xerox DocuMate 3920User’s Guide15Connecting the CablesConnecting the Power Cable1. Press the power switch to the “O” position to turn off the scanner.
Xerox DocuMate 3920User’s Guide162. Plug the other end of telephone line to the “RJ-11” telephone jack provided by the telephone company.Connecting th
Xerox DocuMate 3920User’s Guide17Using the Scanner Control PanelConfigure keys—Use these keys to set the scanner options and configure the function ke
Xerox DocuMate 3920User’s Guide18Numeric keypad—Use this keypad to enter destination phone numbers for faxing or set the number of copies to be printe
Xerox DocuMate 3920User’s Guide19Summary of the Menu OptionsThis section briefly describes each of the options in the menu. In the following table, it
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Xerox DocuMate 3920User’s Guide20Press this button to create an administrator account for the scanner, and specify addi-tional scanner defaults. You w
Xerox DocuMate 3920User’s Guide21Press this button to select what type of authentication to use for the users accessing the scanner. Authentication ty
Xerox DocuMate 3920User’s Guide22Using the LCD Soft KeyboardUse the soft keyboard when you need to enter text into a field on the LCD screen. A soft k
Xerox DocuMate 3920User’s Guide23Adding the Scanner to the NetworkYou will need the following information to configure the scanner on the network, ple
Xerox DocuMate 3920User’s Guide241. Press the Menu button on the scanner.The LCD touch screen displays the following menu.2. Press the Network Setting
Xerox DocuMate 3920User’s Guide25Networking Error MessagesMessage ActionThe connection has failed.Please check network settings.Ping the IP address of
Xerox DocuMate 3920User’s Guide26Adding the Email Server InformationYou will need the following information to configure the scanner to send emails, p
Xerox DocuMate 3920User’s Guide271. Press the Menu button on the scanner.The LCD touch screen displays the following menu.2. Press the Mail Server but
Xerox DocuMate 3920User’s Guide284. If you want to access an LDAP server address book, press the External Address Book tab to fill in the information
Xerox DocuMate 3920User’s Guide29Setting the Default Scan FunctionThe initial default scanning function is e-mail. This means that each time the scann
Xerox DocuMate 3920User’s Guide3Table of ContentsWelcomeWhat’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Xerox DocuMate 3920User’s Guide304. Press the Device Management tab.5. Press the down arrow in the Default Mode field to show the options list.6. Pres
Xerox DocuMate 3920User’s Guide312Loading Documents to ScanThis chapter includes:• Scanning from the Automatic Document Feeder (ADF) on page 32• Scann
Xerox DocuMate 3920User’s Guide32Scanning from the Automatic Document Feeder (ADF)1. Prepare the pages before loading them into the scanner, this help
Xerox DocuMate 3920User’s Guide334. Load the stack of documents face up, with their tops into the Automatic Document Feeder.-
Xerox DocuMate 3920User’s Guide34Scanning from the Flatbed GlassYou can scan small paper, plastic cards, books, and other items that can not be scanne
Xerox DocuMate 3920User’s Guide353CopyingThis chapter includes:• Scanning to a Printer on page 36• Scan Options for Copying on page 37• Setting the De
Xerox DocuMate 3920User’s Guide36Scanning to a Printer1. Place your document face up in the ADF or face down on the flatbed glass.2. Press the Copy bu
Xerox DocuMate 3920User’s Guide37Scan Options for CopyingBasic SettingsOption DescriptionReduce/Enlarge(A default value cannot be assigned)Select the
Xerox DocuMate 3920User’s Guide38Image Edit SettingsAdvanced Copy SettingsOption DescriptionErase Border Sets the width of the border you want removed
Xerox DocuMate 3920User’s Guide39Duplex Choose one of these types to use when printing duplex. First, verify that your printer includes a duplex optio
Xerox DocuMate 3920User’s Guide4Scanning to a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Xerox DocuMate 3920User’s Guide40Orientation (Cont’d) Examples:N-Up (Paper Saving) Use this setting to print multiple pages of a document onto a singl
Xerox DocuMate 3920User’s Guide41Setting the Default Copy OptionsYou can set the default copy options for the scanner. This way, whenever you want to
Xerox DocuMate 3920User’s Guide42Information Messages When CopyingMessage ActionADF paper empty Press the OK button. Reload your documents into the au
Xerox DocuMate 3920User’s Guide43Copy SpecificationsCopy Port USB 2.0 Host Rev 2.0Printer Language PCL5c. PCL5eMulti-Copy Speed Speed mode32 CPM(
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Xerox DocuMate 3920User’s Guide454E-mailThis chapter includes:• Scanning to E-mail on page 46• Scan Options for E-mailing on page 48• Setting the Defa
Xerox DocuMate 3920User’s Guide46Scanning to E-mail1. Place your document face up in the ADF or face down on the flatbed glass.2. Press the E-mail but
Xerox DocuMate 3920User’s Guide472. The following Address Book screen displays.3. Touch an e-mail address to select it. The selected one will be highl
Xerox DocuMate 3920User’s Guide48Scan Options for E-mailingBasic SettingsOption DescriptionTo / Cc / Bcc(A default value cannot be assigned)Select To,
Xerox DocuMate 3920User’s Guide49E-mail OptionsPaper Size Select the size of the paper you are scanning from the list. Choices are: • A4 / Letter / A5
Table of ContentsXerox DocuMate 3920User’s Guide5Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Xerox DocuMate 3920User’s Guide50Scan OptionsAdd Text File(A default value cannot be assigned)Select this option to have a log file (*.log) attached t
Xerox DocuMate 3920User’s Guide51The following is an example of file size based on selected scanning options and file format.Color: A4 @ 200 dpi TIFF
Xerox DocuMate 3920User’s Guide52Setting the Default E-mail OptionsYou can set the default email options for the scanner. This way, whenever you want
Xerox DocuMate 3920User’s Guide53Using the Address BookThe scanner has an internal address book that can store up to 2000 email addresses and 100 emai
Xerox DocuMate 3920User’s Guide54Information Messages When E-mailingMessage ActionSequence error Reboot the machine, and try again later. If the error
Xerox DocuMate 3920User’s Guide55Mail server does not support SMTP service extensionContact your network administrator for further help.Exceeded stora
Xerox DocuMate 3920User’s Guide56E-mail SpecificationsProtocol SMTP, MIME,Mail Sever Authentication SMTP-AUTH, POP3File formatB/W (single bit)Gray (8
Xerox DocuMate 3920User’s Guide575FilingThis chapter includes:• Scanning to a Folder on page 58• Scan Options for Filing on page 60• Setting the Folde
Xerox DocuMate 3920User’s Guide58Scanning to a Folder1. Place your document face up in the ADF or face down on the flatbed glass.2. Press the Filing b
Xerox DocuMate 3920User’s Guide59NOTE: • If you make a mistake during the process, press the Stop button on the scanner to cancel the scan.• If you wa
Table of ContentsXerox DocuMate 3920User’s Guide6
Xerox DocuMate 3920User’s Guide60Scan Options for FilingBasic SettingsOption DescriptionOriginal Doc. Press the button, on the LCD panel, repeatedly t
Xerox DocuMate 3920User’s Guide61Server OptionsScan OptionsOption DescriptionLogin Name If you are a registered user, and there is a different login n
Xerox DocuMate 3920User’s Guide62Black&White Multi-Level (Gray): Choose “ON” if you wish to make gray copies or OFF to make a B&W (single-bit)
Xerox DocuMate 3920User’s Guide63Setting the Folder TemplateYou can set the default folder options for the scanner. This way, whenever you want to sca
Xerox DocuMate 3920User’s Guide64Option DescriptionTarget URL Choose the type of protocol of your filing server in the first field. Choices include FT
Xerox DocuMate 3920User’s Guide65Creating a New FolderBefore sending your document to a destination server, you should set up a few folders first to s
Xerox DocuMate 3920User’s Guide66Information Messages When FilingMessage ActionCan not create a subfolder Make sure you have privileges to create fold
Xerox DocuMate 3920User’s Guide67HTTP PUT method not allowed Contact the server administrator to change permissions for this privi-lege.HTTP internal
Xerox DocuMate 3920User’s Guide68Filing SpecificationsProtocol FTP, HTTP, HTTPS, CIFSFile formatB/W (single bit)Gray (8 bit)Color (24 bit)PDF, TIFF, M
Xerox DocuMate 3920User’s Guide696FaxingThis chapter includes:• Fax Settings on page 70• Scanning to Fax on page 74• Scan Options for Faxing on page 7
Xerox DocuMate 3920User’s Guide7WelcomeThis chapter includes:• What’s in the Box on page 8• Setup Requirements on page 9• Internet Communication Featu
Xerox DocuMate 3920User’s Guide70Fax SettingsBefore you can send or receive faxes with this scanner, you have to configure the scanner’s fax settings.
Xerox DocuMate 3920User’s Guide71Fax OptionsRedial Sets the number of redial attempts if the number dialed is busy. Choices are: 0, 1, 2, 3, 4, 5, 6,
Xerox DocuMate 3920User’s Guide72Cancel Fax JobsManual Receive Choose Enable to use the Manual Receive fax function or Disable to use the auto receive
Xerox DocuMate 3920User’s Guide73Configuring the Fax Settings RemotelyOpen your web browser and type in the scanner’s IP address in the URL field, the
Xerox DocuMate 3920User’s Guide74Scanning to Fax1. Place your document face up in the ADF or face down on the flatbed glass.2. Press the Fax button on
Xerox DocuMate 3920User’s Guide75• Touch the Phone Book icon on the Fax main screen. • The following Phone Book screen displays.• Touch an option to s
Xerox DocuMate 3920User’s Guide76NOTE: • If you make a mistake during the process, press the Stop button on the scanner to cancel the scan.• Up to 20
Xerox DocuMate 3920User’s Guide77Scan Options for FaxingBasic SettingsOption DescriptionPhone number field(A default value cannot be assigned)Use the
Xerox DocuMate 3920User’s Guide78More SettingsImage Density The image density can be adjusted within a range of 7 levels using the control panel or fr
Xerox DocuMate 3920User’s Guide79Setting the Default Fax OptionsYou can set some default fax options for the scanner. This way, whenever you want to s
WelcomeXerox DocuMate 3920User’s Guide8What’s in the BoxBefore proceeding, check the contents of the box. If items are missing or damaged, contact the
Xerox DocuMate 3920User’s Guide80Using the Phone BookThe scanner has an internal phone book that can store up to 200 phone numbers. Touch the Phone Bo
Xerox DocuMate 3920User’s Guide81Manage the Phone Book from the ScannerPhone Numbers1. Press the Menu button on the scanner to display the menu option
Xerox DocuMate 3920User’s Guide82Phone Groups1. Press the Menu button on the scanner to display the menu options on the LCD touch screen.2. Press the
Xerox DocuMate 3920User’s Guide83Manage the Phone Book RemotelyOpen your web browser and type in the scanner’s IP address in the URL field, then press
Xerox DocuMate 3920User’s Guide84Managing Phone Groups1. From the Phone Book Manager screen, click on the Phone Group link to manage the phone groups.
Xerox DocuMate 3920User’s Guide85Information Messages When FaxingMessage ActionPlease note that when a problem occurs during faxing, only the “Communi
Xerox DocuMate 3920User’s Guide860230 1. Your fax machine received an invalid fax message from the remote fax machine. Please try again or use another
Xerox DocuMate 3920User’s Guide87Fax SpecificationsCompatibility ITU-T G3 (ECM)Modem Speed 33.6KResolution Receive(dpi)—200x100, 200x200, 200x400 dpiS
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Xerox DocuMate 3920User’s Guide897Managing the Scanner RemotelyThis chapter includes:• Accessing the Scanner on page 90• Using the Embedded Web Page o
WelcomeXerox DocuMate 3920User’s Guide9Setup RequirementsNetwork RequirementsTo send emails from the scanner:•TCP/IP Network• An SMTP and an optional
Xerox DocuMate 3920User’s Guide90Accessing the ScannerTo access the scanner through a web browser, simply type the scanner’s IP address into the brows
Xerox DocuMate 3920User’s Guide915. On the Main Menu, select Install Products.6. Make sure the box for the Network Management Tool is selected.7. Clic
Xerox DocuMate 3920User’s Guide92Using the Network Management Tool1. Launch the DM3920 Network Management Tool from the Windows Programs menu.2. The m
Xerox DocuMate 3920User’s Guide93• Search All Devices—Select this option to search your network for any connected Xerox DocuMate 3920 scanners.Select
Xerox DocuMate 3920User’s Guide944. Double-click on the device icon to launch the scanner’s embedded web page.NOTE: the Sun Java Runtime Environment i
Xerox DocuMate 3920User’s Guide95Using the Embedded Web PageThe options in the scanner’s embedded web page mirror the options you configure using the
Xerox DocuMate 3920User’s Guide96• Mail Server—Please refer to Adding the Email Server Information on page 26 for instructions on configuring scan to
Xerox DocuMate 3920User’s Guide97Account ManagementThe access to the Account Management section is blocked by the administrator password. It is recomm
Xerox DocuMate 3920User’s Guide98After you have selected an authentication method, you will need to add the user account information to the Account Li
Xerox DocuMate 3920User’s Guide992. Click the New Account button to open the New Account dialog box.3. Set up your user name and password respectively
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